General Terms & Conditions (T&C)

Below T&C generally applies to all packages offered by SAFARION TOURS LLP. For some special packages, there may be different terms which shall be either indicated along with those packages or shall be informed during package confirmation if applicable.

Pricing

  • Price quotes are indicative and subject to exchange rate variations, taxes etc.
  • Price quotes are liable to change without notice until confirmation of booking.
  • Meals and services except those mentioned in the itinerary are not included.
  • Prices for attraction tickets, hotels, cross-border transfers etc. are subject to peak season surcharges, additional taxes, levies, price revision etc. SAFARION shall take best effort to avoid such additions, but shall not be held liable in case of any such cases beyond our control.

Traveler’s responsibilities

  • It is the passenger's responsibility to ensure that his/her Passport has a validity of at least 6 months from the date of departure. The relevant travel destination visa requirements are also to be met by the passenger. SAFARION will assist upon request. SAFARION will not be responsible for the losses due to the denial of travel without the necessary documents.
  • It is the passenger's responsibility to carry enough foreign exchange to meet your personal expenses, entry requirements (wherever applicable), package excluded costs related to food, shopping, additional tours, medical uncertainties etc. SAFARION TOURS LLP shall be available for advice in this regard.

Booking procedure

SAFARION is committed in providing lowest possible pricing to you. We do this by keeping our overheads minimal. This is made possible through our user friendly web based package detailing and booking / enquiry facility. Once you have raised a booking request, our designated Tour Consultant will respond to you by email in a few hours’ time at most, and not later than 2 working days unless out of unforeseen circumstances beyond our control. Booking enquiries can be made directly through our website, www.safariontours.com or via email to info@safariontours.com

Booking terms for Tours

Upon confirmation of package, our Team will advise you the final cost. 40% advance payment has to be made against confirmation unless otherwise instructed. Complete payment shall be made not later than 7 days prior to departure date. Failure to do so may result in cancellation of booking and in such event, our cancellation policy shall apply.

Cancellation & Refund

In general, after confirmation of a Tour package, following cancellation terms apply :

  • Up to 15 days before departure date: Advance amount shall be deducted
  • Between 14 to 8 days before departure date: 40% of package price
  • Between 7 days up to 48 Hours prior departure date: 50% of package price
  • Within 48 Hours prior departure : 100% of package price
  • Advance amount shall vary from package to package and same shall be informed during enquiry.
  • Refunds shall take up to One month for settlement.

Air Ticketing & Visa

If Air Ticketing and / or Visa services are opted through SAFARION, the relevant terms and conditions of our Ticketing and Visa partners will apply and same shall be informed to you as applicable, prior to confirming payment.

Hotels

If specific hotels are mentioned in itinerary, they are subject to availability at the time of booking confirmation. If not available, other Hotels of comparable standard shall be arranged. Standard Hotel Check-in and Check-out times shall apply as applicable from place to place. Early check-in and late check-out shall be subject to availability and extra payment, unless included in package.

Confidentiality

Any information which is specifically mentioned by SAFARION as Confidential shall be maintained confidentially by the recipient and shall not be disclosed to third parties unless as required by law.

Travel Insurance

Prior to travel, purchase of travel insurance may be considered with respect to such areas as trip cancellation, personal baggage, personal accident, injury & illness. Under no circumstances shall SAFARION TOURS LLP be considered as a carrier under contract for safe carriage of passenger or his/her baggage & belonging.

Claims

All claims against SAFARION TOURS LLP must be made in writing within fourteen (14) days after the completion of tour, failing which the Company accepts no responsibility. All disputes if any will be subject to Indian Law.